Information We Collect
When you make a purchase or interact with our store, we collect the personal information you provide—such as your name, billing and shipping address, email address, and payment details—to process your order and deliver your goods.
We may also collect non-personal data automatically, including your browser type, IP address, and device information, to help us understand how visitors interact with our site and improve your shopping experience.
If you join our mailing list, we may send you occasional updates about new products, collections, and promotions—with your consent. You can unsubscribe anytime.
Consent
By providing personal information to complete a transaction, verify payment, place an order, or arrange for a delivery or return, you consent to our collecting and using it for that specific purpose.
If we ask for your information for another reason—like marketing—we’ll ask you directly for your consent or offer the option to decline.
You may withdraw your consent at any time by contacting us at fondcare@fondware.com.
Disclosure
We may disclose your personal information if required by law, or if you violate our Terms of Service.
Shopify
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
Your data is stored securely through Shopify’s databases and servers behind a firewall.
If you pay through a direct payment gateway, Shopify encrypts your credit card data using PCI-DSS standards.
Your payment data is stored only as long as necessary to complete the transaction.
All direct payment gateways adhere to PCI-DSS, ensuring the secure handling of credit card information by Shopify and its service providers.
Third-Party Services
Certain third-party providers—such as payment processors, analytics services, and shipping partners—collect, use, and disclose your information only to the extent necessary to perform their services.
Some of these providers may operate in jurisdictions different from yours. If you choose to proceed with a transaction involving such providers, your information may become subject to the laws of their operating countries.
Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.
We encourage you to review the privacy policies of those third-party sites.
Analytics & Advertising
We use analytics and marketing tools such as Google Analytics, Meta Pixel, and Shopify’s built-in reporting to help us understand site traffic and customer behavior.
These services may use cookies or similar technologies.
You can opt out of targeted advertising by adjusting your browser or ad settings, or by contacting us at fondcare@fondware.com for more information.
Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or loss.
When you enter sensitive data (like credit card information), it is encrypted using SSL (Secure Socket Layer) technology.
While no method of online transmission is 100% secure, we comply with all PCI-DSS standards and maintain additional safeguards to protect your data.
Cookies
Our website uses cookies to enhance your browsing experience, track analytics, and remember cart contents.
You can choose to disable cookies in your browser, but doing so may affect site functionality.
Examples include:
-
_session_id: Stores session details -
_shopify_visit: Tracks number of visits -
cart: Saves information about the contents of your cart -
storefront_digest: Determines access if a password is set
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy—such as completing transactions, maintaining legal compliance, resolving disputes, or improving our services.
After this period, your data will be securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, and to request that we limit or stop processing it.
To exercise these rights, or to ask questions about how we handle your data, please contact fondcare@fondware.com.
International Data Transfers
Your information may be transferred and processed outside your country of residence, including in the United States, where our servers and Shopify’s systems are located. We ensure that these transfers comply with applicable data-protection regulations and maintain appropriate safeguards.
Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on this page.
If material updates occur, we’ll note the change date so you remain informed about what we collect and how we use it.
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to serve you.
Contact
If you would like to access, correct, amend, or delete any personal information we hold, or if you have any questions or concerns, please contact us at: fondcare@fondware.com